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Positive Ratings 92 % View All
Neutral Ratings 7 % View All
Negative Ratings 1 % View All

Positive Ratings

J. Y. From Las Vegas, Nevada
Comments: Very expedient and easy to use...
K. K. From Georgetown, Massachusetts
Comments: You've made the process extremely easy. Thanks very much!
J. K. From New york, New York
Comments: the person who helped me was incredibly professional and helpful. i was very pleased with this experience as i had no idea what to expect - thank you
C. H. From Virginia Beach, Virginia
Comments: This has been a great experience. I was very caution to send my jewelry in the mail, but was re-assured with the positive feedback on your site as well as elsewhere on the internet. The customer service team was very helpful and Sunny was unbelievably patient with me and explained everything numerous times. THANK YOU!
N. C. From morrisville, Pennsylvania
Comments: Sunny was so helpful. She answered all my questions and didn't hesitate or stumble when I questioned interest rates. She was friendly, fast, and efficient. Everything went just as she said it would. I was completely aware of everything as it was happening. I called Wednesday afternoon and I will be receiving my loan today (Friday). She went above and beyond and didn't treat me as though I was just 'business.' I have to admit, I was skeptical. the internet scares me but I definietly recommend this company and would love to deal with them again in the future should a need arise. Thank you, Sunny!
C. H. From PHOENIX, AZ
Comments: From the time that I posted my engagement ring on craigslist. Internet pawn called me interested in my ring they made me feel at home. They explained what they wanted to do, how it would work, that I could research the company so I didn't feel like I was getting scammed. Once I filled out the application. I received my overnite fedex label, I sent my ring. The next day they called me to verify my offer and then that afternoon they wired me the agreed amount. It was safe, simple and I would definitely recommend them to anyone. Thank you for a great experience.
c. s. From Centennial, Colorado
Comments: I walked in a few days before my twins' birthday, with no money, after trying unsuccessfully for 6 weeks to sell my ring on craigslist. I had gone to 7 jewelry stores and numerous pawn shops who all wanted to offer me less than $300 for my ring. When I was contacted by internet pawn, it was like a beacon of sunshine. And to top it off the person contacting me was named Sunny. She helped me get immediate cash for their birthday, and then I had 3 months to sell it on craigslist before I had to pay anything back. It gave me a secure location for people to view the ring, wonderful photos to post with the ring, and also helped me avoid scammers because they had to meet me at internet pawn to view the ring. The whole transaction was wonderful and I got a little less than what I was asking for the ring.
C. H. From PHOENIX, AZ
Comments: Great staff that works with you and explains all the unknowns.
D. C. From MANSFIELD, TX
Comments: you guys were very helpful in getting me what i needed thanks
G. L. From SPRING, TX
Comments: Sunshyne is great, thank you
D. P. From SACRAMENTO, CA
Comments: I was really skeptical about shipping my wedding ring off to a "pawn shop", but after speaking to Sunny at Internet Pawn I felt very confident that it was in good hands. She explained the process very clearly to me and put me at ease. Knowing that my ring was completely insured should something happen to it was critical. Sunny's kind nature coupled with her quick response time made this a very easy process. I would definitely recommend your company to a friend should they find themselves in a situation where they are just a little behind and need a loan fast. Thank you, Sunny!
B. B. From LYNDONVILLE, NY
Comments: All of the representatives we very understanding and patient when it came to questions. You all are a great company.
B. W. From CASSELBERRY, FL
Comments: This has made the process much easier for me and I appreciate your kindness.
W. H. From ASHBURN, VA
Comments: Thanks for being very helpful!!
J. V. From LEBANON, TN
Comments: Quick, efficient, and friendly service- thanks for all your help!! :)
M. K. From VALENCIA, CA
Comments: Thank for all your help!!
N. L. From PALM CITY, FL
Comments: Excellent service!
R. B. From AUSTIN, TX
Comments: Both Tamara and Mitzy have been great to work with! Thank you
M. J. From STATE COLLEGE, PA
Comments: So far I have been pleased with the professionalism of the staff. I look forward to a positive experince
K. G. From BUFFALO, NY
Comments: love them
A. S. From Miami, FL
Comments: Quick and fast service great customer service!
N. K. From RHINELANDER, WI
Comments: Good so far. Everything has been completed in a timely manner.
J. L. From CORONA, CA
Comments: Tamara and Sunny been very helpful,and every steps going smooth and fast, recommend if you need short term loan quicky, this is the right place to go. thanks again for your help.
t. v. From notonform, notonform
Comments: Tamara Is a first class asset to your team!
S. T. From Arlington, Texas
Comments: Great company!! I just recieved my item back today, after paying off my loan. AMAZING customer service, i would definitely use your services again, and recommend to ANYONE who needs money fast!
H. G. From WEST JORDAN, UT
Comments: excellent service, great communication
E. P. From SALEM, OR
Comments: Sunny was absolutely wonderful!!! The conversation with her was what convinced me to go thru your company. She also was available for me every step of the way and without her I would have felt even worse then I all ready did having to resort to letting go of something so precious to me even if only for a short time!!! It was obvious to me that Sunny was very good at her job!!! This was reassuring so imagine my impression when it was obvious that she not only knew what she was doing but she also cared about the people she was helping!!! Thank you to Sunny and all of the friendly staff!!! I now can pay my rent and rest at ease that my one prized material possesion is safely kept until I have it back with me. Sincerely, Ericka Perrenoud
M. M. From MILWAUKEE, WI
Comments: This is a wonderful service. Mitzy is top notch...very professional. Maureen Mahsem
H. S. From CHAMBERSBURG, PA
Comments: The representative that I dealt with, Sunny provided excellent customer service.
J. C. From NEW CANEY, TX
Comments: Everyone I talked to was helpful and kept me informed on what was going on at all times. It was a speedy process and I would definitely highly reccommend them. I will use Internet Pawn again if I need to! Thanks so much!!!
F. G. From new york, New york
Comments: Thank you for your fast and excellent service.
t. m. From Charlotte, North Carolina
Comments: Tamara was very helpful and engaging. the entire staff was friendly and professional.
N. L. From Palm City, Florida
Comments: I was extremely surprised at how great it was working with you! Very prompt, thorough and reliable. Would use your services again and recommend to others. Thank you.
S. J. From Butler, Pennsylvania
Comments: I was extremely happy with your company. In fact, you guys saved me! I was in quite a financial bind and needed money immediately, and you got that money for me exactly when you said you would. Also, I'm sure everyone there is very nice, but I was fortunate enough to deal with Sunny, and I just wanted to let you know that she is wonderful! Because of her kindness and patience, she is the reason I felt comfortable enough to ship my jewelry to you without any fear of never getting it back. I would recommend your company to anyone, because you come through for people as promised. I'm so pleased with your company that if you're ever looking for customer service reps to work from home in another state for you, please contact me. I would love to work from home and I would enjoy working for a company like yours that I know, from first hand experience, is very reliable and backs up their guarantees. Thanks again to your company and to Sunny! You'll never know just how much you've helped me. Best of luck to you. Sue
J. V. From Citrus Heights, California
Comments: The staff is SUPER amazing! Especially Sunny! Thank you for your help!
D. K. From Taylor, Michigan
Comments: I was treated very well, especially by your customer service person by the name os Sunny. She is exceptional at making a person feel welcomed, as well as being extremely helpful with explaining how your company work's as well as explaining the contract. Respectfully Mr Kanady
S. T. From Arlington, Texas
Comments: Great service. Sunny is a pleasure to deal with! Fast service, great communication. I would definitely recommend this service to people who need cash fast!
s. h. From woodway, Texas
Comments: Sunny was a pleasure to work with!
C. R. From Rutland, Vermont
Comments: Sunny M. is very patient and kind. I appreciate her help very much. Thank you.
S. B. From Billings, Montana
Comments: This has been the best experience ever with a pawn shop. Fast, courteous and very professional. Thanks again!
A. M. From Egg Harbor Township, New Jersey
Comments: excellent....so far
D. S. From Fortville, Indiana
Comments: Great so far
M. W. From Aurora, Colorado
Comments: Thanks for all your help. You made it a easy and comfortable experience. I will definitely recommend your services and use you if I ever had a need in the future.
L. P. From Leonardo, New Jersey
Comments: very helpful in explaining everything. Thank you
S. P. From Gainesville, Florida
Comments: the staff were very helpful, informative and friendly
B. K. From Pendleton, South Carolina
Comments: Very helpful and friendly!!!
s. p. From park forest , Illinois
Comments: thnks for everything...you guys are great..
H. S. From Chambersburg, Pennsylvania
Comments: Wonderful customer service!!!!
R. S. From Saratoga Springs, Utah
Comments: I was pleased with the process and fast response. Thanks
T. P. From Madisonville, Texas
Comments: I AM COMPLETELY AND TOTALLY SATISFIED AND HAD A WONDERFUL EXPERIENCE WITH YALL. I AM VERY GRATEFUL FOR THE WONDERFUL AND PROFESSIONAL SERIVCE AND WOULD RECOMMEND THEM TO ANYONE IN THE FUTURE.
M. M. From Milwaukee, Wisconsin
Comments: Thank you. This is a great service. Very positive experience! Will be getting the cash back to you long before the due date. Maureen Mahsem
a. f. From petoskey, Michigan
Comments: The internet pawn shop was easy to do and I'm pleased with the payoff I received. Mitzy was great to work with and was very helpful. Thanks Internet PawnShop!
S. W. From Phildelphia, New York
Comments: Your service was easy, quick and hassle free. Thanks for the superior service!
J. S. From Columbia, Tennessee
Comments: just want to thank you for your time and patience and the fact that you responded so quickly. THANK YOU!!
J. P. From Las Vegas, Nevada
Comments: Quick Service! Thanks Mitzy!
b. m. From safety harbor, Florida
Comments: thank you
P. A. From Ider, Alabama
Comments: This is a superb company! The APPROVAL AND TURN AROUND TIME IS LIKE LIGHTNING AND CUSTUMER SERVICE IS WELL ABOVE PAR. Great communication throughout the entire process. I will use again without a doubt! Thanks a lot! Phillip A.
r. b. From carmel, New York
Comments: I just want to Thank the staff Mitzy, and Jann. they were so helpful from start to finish with my loan. I recieved more than first quoted and the transaction went faster than expected. Thanks Again. I would recommend this site to anyone thats looking for a quick and pain-free loan.
A. T. From Bloxom, Virginia
Comments: Internet Pawn has been a wonderful experience. It was quick and easy and any questions I had, they responded quickly. Thanks
G. P. From Maitland, Florida
Comments: THANKS SO MUCH FOR YOUR UNDERSTANDING.
D. W. From Chaska, Minnesota
Comments: Excellent service! Far exceeds my expectations! Immediate response after initial web inquery, easy delivery of my item using a pre-paid label from FEDEX sent to you), than immediate response upon arrival of my item 48 hours later. If in this dire situation...use Internet Pawn! D. in Minneapolis, MN
A. P. From Glendale, New York
Comments: Prompt, professional, courteous, and fair service.
S. a. From Lahaina, Hawaii
Comments: very unique experience. would do it again
T. L. From Fairfield, Texas
Comments: great service
K. S. From Los Angeles , California
Comments: Customer service was wonderful and very helpful throughout the entire process! Thank you!!
A. P. From Glendale, New York
Comments: Extremely professional, courteous and prompt service.
j. D. From Sparta, New Jersey
Comments: This is the way to go. I give Todd a triple 'F' rating: Fair, Fast and Friendly.
C. D. From Greenville, South Carolina
Comments: Wow..... I was asked to write a one sentence testimonial but was completed to write more. The Internet Pawn (INP) staff was timely, immaculate, and efficient. I truly can go on and on with a verbose thesaurus about INP but, they are that good! No more worrying about being swindled, man-handled, or bamboozled by your run of a mill pawn shops. Traditional Pawn brokers/shops will not have a chance of survival INP has cornered the market….. Game Over! CJD
S. A. From Sacramento, California
Comments: This was my first experience working with a pawn shop and Todd made it as easy and painless as possible. He made a difficult decision much easier.
J. D. From New Orleans, Louisiana
Comments: Fast professional and efficient service
J. O. From Surprise, Arizona
Comments: Very helpful and discreet,expedite quickly and efficiently. Will use again, and recommend them to anyone and everyone, and i feel secure with them and my belongings. thanks
p. d. From norwalk, Ohio
Comments: I WISH IT WAS ALITTLE FASTER BUT OVERALL IS GOOD.
S. A. From Marietta, Georgia
Comments: Great group of guys to work with!
S. J. From CORAOPOLIS, Pennsylvania
Comments: I THOUGHT YOU WAS FAIR AND RESPONDED QUICKLY TO ANY QUESTION I HAD. I WOULD REFER YOU TO ANYONE THAT IS LOOKING TO DO THIS TYPE OF BUSINESS. STEPHANIE JOHNS
C. C. From Brandon, Mississippi
Comments: The person I spoke to was very courteous and helpful.
T. J. From Dallas, Texas
Comments: Great experience. Everything was easy: application, forwarding item and receipt of payment. I would definitely do it again. Thanks.
M. c. From Ponte Vedra , Florida
Comments: They were a great help, Contacted me as soon as they receive my wifes ring, Payment to be wired right away I would deal with them anytime. Friendly fast service. Mitzy very nice and helpfull
E. S. From Elizabethton, Tennessee
Comments: I've never gone to any pawn or loan establishment before, let alone an internet pawn site. I'm excited for this opportunity and so far everything looks good, thank you.
s. p. From charlotte, North Carolina
Comments: I hope to do business with you again soon
J. W. From Glen Burnie, Maryland
Comments: This has been a great experience to help me start my new business. I have accessed every available funding source possible and took a chance on this. I was nervous at first but after talking to Mitzy and Todd I felt more at ease. Thank you for your prompt service.
J. C. From Deerfield, Illinois
Comments: I can not believe that with in less then 24 hours I have such great results. Mitzy was awesome.
S. S. From Peoria, Arizona
Comments: I just wanted to let you and anyone reading this. That this was the best service I'd had in years. Internet Pawn was the best, great customer service, the respond time was great. I would do this again if I have to. Just got my stuff back and all is well. Thank you Internet Pawn. I will tell everyone about you. Thanks for all your help.....you were the BEST!
D. F. From Washougal, Washington
Comments: You have made this very difficult process easier by the friendliness of your staff and the promptness with which my questions and concerns were addressed.
P. M. From Lawrenceburg, Tennessee
Comments: FINE
C. M. From Peyton , Colorado
Comments: Great service.C.M. Colo Springs
J. G. From Bridgeville, Pennsylvania
Comments: Outstanding Service
J. L. From Dallas, Texas
Comments: very good process...
T. S. From Dallas, Texas
Comments: Mitzi again has been very professional and responsive. It's a pleasure working with her.
J. J. From Beltsville, Maryland
Comments: Mitzi and Todd were friendly and helpful.
c. b. From madison, wi, Wisconsin
Comments: Thank you for the prompt service and processing my application in a quick manner. The entire experience has been a very positive one, and the funds deposited right away in my account.
J. S. From Alameda, California
Comments: The process is really quick and simple. I will definitely use internetpawn.com again in the future if I have to.
m. m. From san antonio , Texas
Comments: misty was really nice she answered all questions that i had. the process is really easy and smooth to get a loan.
T. S. From Dallas, Texas
Comments: Mitzi has been great to work with. Her professionalism and great customer service is truly appreciated.
S. W. From Phildelphia, New York
Comments: I would just like to say how very impress I was with the service and accuracy of your company. Today you find many offers that are to good to be true. Your company informed me every step of the way and explained everything in such depth that it really made me feel secure about my decision. The service was very quick, easy and promising. Thank you for the wonderful service. I would use your service again and tell my family and friends. Thanks Again. S.Williams Philladelphia,New York

Neutral Ratings

P. M. From Springfield, Virginia
Comments: This agreement is a purchase by Pawn for my jewelry. Therefore, I will own Pawn nothing, correct?!?!?!?
F. J. From Billings, Montana
Comments: I think it should be made more clear than more often than not you are only interested in gold, and that gems need a GIA certificate to make them worth your interest.
A. S. From Atlanta, Georgia
Comments: Not pleased with the amount offered because item is worth 4 times as much, but in a situation where every bit helps.

Negative Ratings

D. L. From POULSBO, WA
Comments: At every turn I was tould that I will get responce in a few min.s . It could tack up to 15 or 20 min.s . It consitantly took Hrs. every time. FedEx was of little help when I used there computer links . It took three calls to finally get to someone how knew how to "Help." Thin when I did get the package done, thay told me it will be there on the 24 th. . It got there on the 25th. . You got it on the 25th. in the early PM. . You where to E-Mail me about 330 PM. . I called to more times to get confermation and was told it will be there shortly. It finly arrived at about 830AM. to day [3-26-2010] . The money was for my 20th weding anv. That was yesterday . I steal have no money from you. In short, you reuined the day for my wife. We ate at BERGER KING, instead of a restorront. Pleas see that I have the money in my acc. for later. PLEASE! PS. please excuse my spelling. Thank You D Lindsey

Our Response: To improve our service we have added staffing in our call center and extended our business hours to 7AM to 7PM. In addition, our internal representatives can now quickly obtain your FEDEX tracking number and give you a live update on the package's status rather than requiring you to track your own package.